PROTECTING YOUR PRIVACY

PRIVACY POLICY

1.  Introduction 
 

Here at www.HannahOla.com we respect your privacy rights and recognise the importance of protecting the information received from you. Our Privacy Policy is designed to help you understand how we collect, hold, use and disclose personally identifiable information about you.
 

This policy (together with our Terms and Conditions, and any other document referred to on it) sets out the basis on which we will process any personal data we collect from you, or which you provide to us, in the course of using our website. 

 

2.  What data do we collect?
 

When you order products or complete a contact form on our website, we collect data necessary solely to fulfil the order and/or make contact with you. By using the website, you consent to us processing and collecting this data, on the terms and for the reasons which are explained below.

 

3.  Information we may collect about you 
 

  • Your first and last name, email and/or postal address, telephone number or other information you provide when you fill out a contact form on the website;

  • Your comments and product reviews;

  • Your social media username, if you interact with us through those channels, to help us respond to your comments, questions or feedback.

To enhance your user experience or help us improve and measure our effectiveness, we may embed code from third parties on the website. Examples of such parties may include Facebook, Twitter, Pinterest, Google, YouTube, podcast hosting companies, and others. These third parties may collect information about you including IP address, cookies in ways Hannah Ola does not control.
 

Payment and billing is completed in a secure environment through a third party provider, PayPal.
  

 

4.  How do we use the information you provide? 
 

The very limited information we hold about you will be used to:
 

  • Send you our newsletters, send targeted adverts and for behavioural monitoring and targeting from time to time.

  • Provide you with information, products or services that you request from us or that we feel may interest you, where you have consented to be contacted for such purposes. 

  • Carry out our obligations arising from any orders placed from our website.

  • Allow you to participate in interactive features of our website, when you chose to do so. 

  • Respond to your query or to request a booking.

  • Administer our website including data analysis, testing, traffic monitoring, research, statistical and survey purposes.
     

If you do not want us to use your information for marketing purposes, please tick any relevant box on the form on which you submit your data or unsubscribe from any marketing communication using the unsubscribe function in the footer of the email. You can also contact us directly by emailing hello@hannahola.com.

Please note that if you click on, or follow, any links from our website to external websites, our privacy policy will no longer apply. Please check the privacy policies of any such external site before submitting any personal data, as we cannot accept any responsibility or liability in relation to them.
 

We may sometimes use a trusted reputable third party email provider to send you our newsletter emails.  

 

5.  Cookies
 

We use cookies that are necessary for the website to function properly. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.  Here is a list of cookies that we use.  The list may change from time to time, therefore we recommend checking it for updates.

Cookie Name - hs

Purpose - Used for security reasons

Duration - Session

Cookie Type - Essential

Cookie Name - svSession

Purpose - Used in connection with user login

Duration - Session

Cookie Type - Essential

Cookie Name - _wix_browser_sess

Purpose - Used for system monitoring/debugging

Duration - Session

Cookie Type - Essential

You can set your browser to disable cookies, but note that some parts of the website will not then work. These cookies do not store any personally identifiable information.  You can find out more information about cookie settings at third-party information sites, such as www.allaboutcookies.org.

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6. Data Storage
 

We take your privacy very seriously and will take all reasonable steps to protect your personal data, but please be aware that any data which you send to our website is sent at your own risk. 
 

We will only retain your information for as long as required to fulfil the purpose for which that information was collected and to the extent permitted by the applicable laws. You can request at any time for your information to be removed from our database by unsubscribing.
 

We ask that you not send us, and you not disclose, any sensitive personally identifiable information on or through the website or otherwise.  If, contrary to this request, you do provide any sensitive information, in doing so you consent to us collecting and handling that information in accordance with this Privacy Policy.
 

No method of transmission over the Internet, method of electronic storage or other security methods are one hundred percent secure.  Therefore, while we strive to use commercially acceptable means such as firewalls, password-protected databases with limited physical or electronic access, and encryption to protect your personally identifiable information against unauthorised use, disclosure or modification, we cannot guarantee its absolute security.
 

7.  Sale of data
 

Hannah Ola will never, ever sell or exchange your data to a third-party.
 

 

8.  What are Your Rights?  
 

Subject Access Requests
 

You have the right under the Data Protection Act 2018 to access the very limited information which we hold about you. If you wish to exercise this right, please send your request to hello@hannahola.com.
 

Right to be Forgotten
 

You have the right under the Data Protection Act 2018 to have all of the information that we hold about you deleted in line with our statutory and legal responsibilities. If you wish to exercise this right, please send your request to hello@hannahola.com.
 

Right to Data Portability
 

You have the right under the Data Protection Act 2018 to request a copy of all of the information that we hold about you.  If you wish to exercise this right, please send your request to hello@hannahola.com.
 

Right to Data Rectification 
 

You have the right under the Data Protection Act 2018 to request the amendment or updating of all of the information that we hold about you. If you wish to exercise this right please send your request to hello@hannahola.com.

 

9.  Notices and Revisions
 

We reserve the right to change our Privacy Policy at any time. These changes will take effect immediately unless you are notified otherwise. Unless stated otherwise in a separate agreement, this privacy policy applies to all information we have about you. 
 

10.  Contact us
 

Please feel free to contact us by email at hello@hannahola.com. 

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