‘Issokay’ - The Second Album

4.1- We will accept, for refund or exchange (subject to availability), items that are in new condition, unopened, unused, unworn, unaltered and free of damages by the customer.  

4.2- For a full refund or exchange, post your item to us (we recommend using a method that provides proof of delivery) within 14 days following the date of delivery of the product securely wrapped and packaged.  We will process your request as soon as possible.  

4.3- Items cannot be returned or exchanged after 14 days from the receipt of the original order.  The returned items must be in their original packaging with labels and tags intact, and otherwise in a condition enabling us to sell the product as new.  Items found to have been damaged by the customer will not be replaced, but will be returned at the customer’s expense.  

4.4- Refunds will include the original delivery charges but exclude the cost of returning the item to us.    

4.5- Please email hello@hannahola.com for return address information.